Skip to content
CVE PROGRAM SOURCE RECORD5.7 Medium

CVE-2026-40570

FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.

Affected products

Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.

freescout-help-desk freescout

  • < 1.8.213affected

References