{"id":"CVE-2026-40570","state":"PUBLISHED","title":"FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII","description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.","publishedAt":"2026-04-21T16:48:08.260Z","updatedAt":"2026-04-21T19:11:51.385Z","severity":{"score":5.7,"label":"Medium","version":"4.0","vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P","source":"GitHub_M"},"assigner":"GitHub_M","products":["freescout-help-desk freescout"],"affected":[{"vendor":"freescout-help-desk","product":"freescout","versions":[{"version":"< 1.8.213","status":"affected"}]}],"references":["https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822","https://github.com/freescout-help-desk/freescout/commit/f35b4249c72d9bdac6ab1ea4e288f5894be34057","https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213"],"weaknesses":["CWE-639","CWE-862"],"ingestedAt":"2026-10-29T20:11:57.932Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2026/40xxx/CVE-2026-40570.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2026-40570","state":"PUBLISHED","datePublished":"2026-04-21T16:48:08.260Z","dateUpdated":"2026-04-21T19:11:51.385Z","assignerShortName":"GitHub_M","assignerOrgId":"a0819718-46f1-4df5-94e2-005712e83aaa","dateReserved":"2026-04-14T13:24:29.474Z"},"containers":{"cna":{"title":"FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII","descriptions":[{"lang":"en","value":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue."}],"affected":[{"vendor":"freescout-help-desk","product":"freescout","versions":[{"version":"< 1.8.213","status":"affected"}]}],"references":[{"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822","name":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822","tags":["x_refsource_CONFIRM"]},{"url":"https://github.com/freescout-help-desk/freescout/commit/f35b4249c72d9bdac6ab1ea4e288f5894be34057","name":"https://github.com/freescout-help-desk/freescout/commit/f35b4249c72d9bdac6ab1ea4e288f5894be34057","tags":["x_refsource_MISC"]},{"url":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213","name":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213","tags":["x_refsource_MISC"]}],"metrics":[{"cvssV4_0":{"attackVector":"NETWORK","attackComplexity":"LOW","attackRequirements":"NONE","privilegesRequired":"LOW","userInteraction":"NONE","vulnConfidentialityImpact":"HIGH","vulnIntegrityImpact":"NONE","vulnAvailabilityImpact":"NONE","subConfidentialityImpact":"NONE","subIntegrityImpact":"NONE","subAvailabilityImpact":"NONE","baseScore":5.7,"baseSeverity":"MEDIUM","vectorString":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P","version":"4.0"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-639","lang":"en","description":"CWE-639: Authorization Bypass Through User-Controlled Key","type":"CWE"}]},{"descriptions":[{"cweId":"CWE-862","lang":"en","description":"CWE-862: Missing Authorization","type":"CWE"}]}],"providerMetadata":{"shortName":"GitHub_M","orgId":"a0819718-46f1-4df5-94e2-005712e83aaa","dateUpdated":"2026-04-21T16:48:08.260Z"},"source":{"advisory":"GHSA-w77q-wjfp-c822","discovery":"UNKNOWN"}},"adp":[{"title":"CISA ADP Vulnrichment","references":[{"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822","tags":["exploit"]}],"metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2026-04-21T19:11:31.685464Z","id":"CVE-2026-40570","options":[{"Exploitation":"poc"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2026-04-21T19:11:51.385Z"}}]}}}