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CVE PROGRAM SOURCE RECORD5.1 Medium

CVE-2026-23756

GFI HelpDesk < 4.99.9 Stored XSS via Troubleshooter Step Subject

Description

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.

Affected products

Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.

GFI Software HelpDesk

Default version status: unaffected

  • 0 to < 4.99.9affected

References