{"id":"CVE-2026-23756","state":"PUBLISHED","title":"GFI HelpDesk < 4.99.9 Stored XSS via Troubleshooter Step Subject","description":"GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.","publishedAt":"2026-04-20T17:30:51.162Z","updatedAt":"2026-10-01T15:19:50.948Z","severity":{"score":5.1,"label":"Medium","version":"4.0","vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N","source":"VulnCheck"},"assigner":"VulnCheck","products":["GFI Software HelpDesk"],"affected":[{"vendor":"GFI Software","product":"HelpDesk","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThan":"4.99.9","versionType":"semver"}]}],"references":["https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases","https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-troubleshooter-step-subject"],"weaknesses":["CWE-79"],"ingestedAt":"2026-10-29T20:11:21.040Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2026/23xxx/CVE-2026-23756.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2026-23756","state":"PUBLISHED","datePublished":"2026-04-20T17:30:51.162Z","dateUpdated":"2026-10-01T15:19:50.948Z","assignerShortName":"VulnCheck","assignerOrgId":"83251b91-4cc7-4094-a5c7-464a1b83ea10","dateReserved":"2026-01-15T18:42:20.938Z"},"containers":{"cna":{"title":"GFI HelpDesk < 4.99.9 Stored XSS via Troubleshooter Step Subject","descriptions":[{"lang":"en","value":"GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). 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