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CVE PROGRAM SOURCE RECORD3.8 Low

CVE-2025-24388

Unsafe handling of AJAX calls

Description

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Affected products

Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.

OTRS AG OTRS

Default version status: affected

  • 7.0.xaffected
  • 8.0.xaffected
  • 2023.xaffected
  • 2024.xaffected
  • 2025.x to ≤ 2025.5.1affected

OTRS AG ((OTRS)) Community Edition

Default version status: affected

  • 6.0.xaffected

References