{"id":"CVE-2025-24388","state":"PUBLISHED","title":"Unsafe handling of AJAX calls","description":"A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n  *  OTRS 2025.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","publishedAt":"2025-06-16T11:29:20.295Z","updatedAt":"2025-06-16T15:01:06.130Z","severity":{"score":3.8,"label":"Low","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L","source":"OTRS"},"assigner":"OTRS","products":["OTRS AG OTRS","OTRS AG ((OTRS)) Community Edition"],"affected":[{"vendor":"OTRS AG","product":"OTRS","defaultStatus":"affected","versions":[{"version":"7.0.x","status":"affected"},{"version":"8.0.x","status":"affected"},{"version":"2023.x","status":"affected"},{"version":"2024.x","status":"affected"},{"version":"2025.x","status":"affected","lessThanOrEqual":"2025.5.1","versionType":"Patch"}],"modules":["Admin Interface","Agent Interface (versions before OTRS 8)"]},{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","defaultStatus":"affected","versions":[{"version":"6.0.x","status":"affected"}],"modules":["Admin Interface","Agent Interface"]}],"references":["https://otrs.com/release-notes/otrs-security-advisory-2025-06/"],"weaknesses":["CWE-184"],"ingestedAt":"2026-10-29T20:08:47.682Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2025/24xxx/CVE-2025-24388.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"cveId":"CVE-2025-24388","state":"PUBLISHED","datePublished":"2025-06-16T11:29:20.295Z","dateUpdated":"2025-06-16T15:01:06.130Z","assignerShortName":"OTRS","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateReserved":"2025-01-21T09:09:58.720Z"},"containers":{"cna":{"title":"Unsafe handling of AJAX calls","descriptions":[{"lang":"en","value":"A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n  *  OTRS 2025.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"}],"affected":[{"vendor":"OTRS AG","product":"OTRS","defaultStatus":"affected","versions":[{"version":"7.0.x","status":"affected"},{"version":"8.0.x","status":"affected"},{"version":"2023.x","status":"affected"},{"version":"2024.x","status":"affected"},{"version":"2025.x","status":"affected","lessThanOrEqual":"2025.5.1","versionType":"Patch"}],"modules":["Admin Interface","Agent Interface (versions before OTRS 8)"]},{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","defaultStatus":"affected","versions":[{"version":"6.0.x","status":"affected"}],"modules":["Admin Interface","Agent Interface"]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2025-06/"}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"LOW","baseScore":3.8,"baseSeverity":"LOW","confidentialityImpact":"NONE","integrityImpact":"LOW","privilegesRequired":"HIGH","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L","version":"3.1"},"format":"CVSS","scenarios":[{"lang":"en","value":"GENERAL"}]}],"problemTypes":[{"descriptions":[{"cweId":"CWE-184","description":"CWE-184 Incomplete List of Disallowed Inputs","lang":"en","type":"CWE"}]}],"providerMetadata":{"shortName":"OTRS","orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateUpdated":"2025-06-16T11:29:20.295Z"},"datePublic":"2025-06-16T07:00:00.000Z","impacts":[{"capecId":"CAPEC-137","descriptions":[{"lang":"en","value":"CAPEC-137 Parameter Injection"}]}],"solutions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Update to OTRS 2025.5.2. or later. Please note that there will be no OTRS 7 patches and that impact for OTRS 7 and prior is higher."}],"value":"Update to OTRS 2025.5.2. or later. Please note that there will be no OTRS 7 patches and that impact for OTRS 7 and prior is higher."}],"source":{"advisory":"OSA-2025-06","defect":["Issue#3738"],"discovery":"USER"},"x_generator":{"engine":"Vulnogram 0.1.0-dev"}},"adp":[{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2025-06-16T14:59:52.657688Z","id":"CVE-2025-24388","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2025-06-16T15:01:06.130Z"}}]}}}