Description
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
Affected products
Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.
OTRS AG OTRS
7.0.x to ≤ 7.0.14affected