{"id":"CVE-2020-1768","state":"PUBLISHED","title":"External Interface does not invalidate session","description":"The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.","publishedAt":"2020-02-07T15:42:29.087Z","updatedAt":"2024-09-16T19:09:28.404Z","severity":{"score":5.4,"label":"Medium","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L","source":"OTRS"},"assigner":"OTRS","products":["OTRS AG OTRS"],"affected":[{"vendor":"OTRS AG","product":"OTRS","versions":[{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.14","versionType":"custom"}]}],"references":["https://otrs.com/release-notes/otrs-security-advisory-2020-04/"],"weaknesses":["CWE-613"],"ingestedAt":"2026-10-29T19:46:49.649Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2020/1xxx/CVE-2020-1768.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"cveId":"CVE-2020-1768","state":"PUBLISHED","datePublished":"2020-02-07T15:42:29.087Z","dateUpdated":"2024-09-16T19:09:28.404Z","assignerShortName":"OTRS","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateReserved":"2019-11-29T00:00:00.000Z"},"containers":{"cna":{"title":"External Interface does not invalidate session","descriptions":[{"lang":"en","value":"The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions."}],"affected":[{"vendor":"OTRS AG","product":"OTRS","versions":[{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.14","versionType":"custom"}]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2020-04/","tags":["x_refsource_CONFIRM"]}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"LOW","baseScore":5.4,"baseSeverity":"MEDIUM","confidentialityImpact":"LOW","integrityImpact":"NONE","privilegesRequired":"LOW","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L","version":"3.1"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-613","description":"CWE-613 Insufficient Session Expiration","lang":"en","type":"CWE"}]}],"providerMetadata":{"shortName":"OTRS","dateUpdated":"2020-02-07T15:42:29.000Z","orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8"},"datePublic":"2020-02-07T00:00:00.000Z","solutions":[{"lang":"en","value":"Upgrade to OTRS 7.0.15"}],"source":{"advisory":"OSA-2020-04","defect":["2020011342001517"],"discovery":"USER"},"x_generator":{"engine":"Vulnogram 0.0.9"},"x_legacyV4Record":{"CVE_data_meta":{"ASSIGNER":"security@otrs.com","DATE_PUBLIC":"2020-02-07T00:00:00.000Z","ID":"CVE-2020-1768","STATE":"PUBLIC","TITLE":"External Interface does not invalidate session"},"affects":{"vendor":{"vendor_data":[{"product":{"product_data":[{"product_name":"OTRS","version":{"version_data":[{"version_affected":"<=","version_name":"7.0.x","version_value":"7.0.14"}]}}]},"vendor_name":"OTRS AG"}]}},"data_format":"MITRE","data_type":"CVE","data_version":"4.0","description":{"description_data":[{"lang":"eng","value":"The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions."}]},"generator":{"engine":"Vulnogram 0.0.9"},"impact":{"cvss":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"LOW","baseScore":5.4,"baseSeverity":"MEDIUM","confidentialityImpact":"LOW","integrityImpact":"NONE","privilegesRequired":"LOW","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L","version":"3.1"}},"problemtype":{"problemtype_data":[{"description":[{"lang":"eng","value":"CWE-613 Insufficient Session Expiration"}]}]},"references":{"reference_data":[{"name":"https://otrs.com/release-notes/otrs-security-advisory-2020-04/","refsource":"CONFIRM","url":"https://otrs.com/release-notes/otrs-security-advisory-2020-04/"}]},"solution":[{"lang":"en","value":"Upgrade to OTRS 7.0.15"}],"source":{"advisory":"OSA-2020-04","defect":["2020011342001517"],"discovery":"USER"}}},"adp":[{"title":"CVE Program Container","references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2020-04/","tags":["x_refsource_CONFIRM","x_transferred"]}],"providerMetadata":{"shortName":"CVE","orgId":"af854a3a-2127-422b-91ae-364da2661108","dateUpdated":"2024-08-04T06:46:30.900Z"}}]}}}