Skip to content
CVE PROGRAM SOURCE RECORD9.3 Critical

CVE-2026-86860

Unauthenticated Sensitive Data Disclosure in ServiceNow AI Platform

Description

ServiceNow has remediated a missing authorization vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to extract instance data beyond what was intended, resulting in privilege escalation. ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

Affected products

Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.

ServiceNow ServiceNow AI Platform

Default version status: unaffected

  • 0 to < Yokohama Patch 13 Hot Fix 5aaffected
  • 0 to < Zurich Patch 10 Hot Fix 3baffected
  • 0 to < Zurich Patch 10 Hot Fix 4a W32affected
  • 0 to < Zurich Patch 11 Hot Fix 3affected
  • 0 to < Australia Patch 2 Hot Fix 4b W32affected
  • 0 to < Australia Patch 4 Hot Fix 3affected
  • 0 to < Australia Patch 5affected

References