Description
ServiceNow has remediated an improper access control security issue that was identified in the ServiceNow AI Platform. This security issue could enable an unauthenticated user, in certain circumstances, to create, modify, or delete instance data beyond what was intended. In August 2026, ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
Affected products
Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.
ServiceNow ServiceNow AI Platform
Default version status: unaffected
0 to < Yokohama Patch 13 Hot Fix 5aaffected0 to < Zurich Patch 10 Hot Fix 3baffected0 to < Zurich Patch 10 Hot Fix 4a W32affected0 to < Zurich Patch 11 Hot Fix 3affected0 to < Australia Patch 2 Hot Fix 4b W32affected0 to < Australia Patch 4 Hot Fix 3affected0 to < Australia Patch 5affected