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CVE PROGRAM SOURCE RECORD4.3 Medium

CVE-2026-48811

FreeScout: Thread Deletion Bypasses Mailbox Access Revocation

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.

Affected products

Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.

freescout-help-desk freescout

  • < 1.8.221affected

References