Description
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X * (OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Affected products
Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.
OTRS AG OTRS
Default version status: affected
7.0.xaffected8.0.xaffected2023.xaffected2024.xaffected2025.xaffected2026.x to ≤ 2026.3.xaffected
OTRS AG ((OTRS)) Community Edition
Default version status: affected
6.xaffected