Description
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Affected products
Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.
OTRS AG OTRS
Default version status: affected
7.0.x to ≤ 7.0.49affected8.0.xaffected2023.xaffected2024.x to ≤ 2024.3.2affected
OTRS AG ((OTRS)) Community Edition
Default version status: affected
6.0.1 to ≤ 6.0.34affected