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CVE PROGRAM SOURCE RECORD3.5 Low

CVE-2023-5421

Possible XSS execution in customer information

Description

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Affected products

Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.

OTRS AG OTRS

Default version status: affected

  • 7.0.x to < 7.0.47affected
  • 8.0.x to < 8.0.37affected

OTRS AG ((OTRS)) Community Edition

Default version status: affected

  • 6.0.x to ≤ 6.0.34affected

References