Description
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap
Affected products
Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.
OTRS AG OTRS
7.0.x to ≤ 7.0.36affected8.0.x to ≤ 8.0.24affected
OTRS AG ((OTRS)) Community Edition
6.0.1 to < 6.0.x*affected