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CVE PROGRAM SOURCE RECORD6.5 Medium

CVE-2021-21439

Possible DoS attack using a special crafted URL in email body

Description

DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.

Affected products

Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.

OTRS AG ((OTRS)) Community Edition

  • 6.0.1 to < 6.0.x*affected

OTRS AG OTRS

  • 7.0.x to ≤ 7.0.26affected
  • 8.0.x to ≤ 8.0.13affected

References