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CVE PROGRAM SOURCE RECORD4.3 Medium

CVE-2020-1779

Dynamic templates reveal sensitive data when OTRS tags are used

Description

When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.

Affected products

Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.

OTRS AG OTRSTicketForms

  • 6.0.x to ≤ 6.0.40affected
  • 7.0.x to ≤ 7.0.29affected
  • 8.0.x to ≤ 8.0.3affected

References