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CVE PROGRAM SOURCE RECORD3.5 Low

CVE-2020-1776

Invalidating or changing user does not invalidate session

Description

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

Affected products

Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.

OTRS AG ((OTRS)) Community Edition

  • 6.0.x to ≤ 6.0.28affected

OTRS AG OTRS

  • 7.0.x to ≤ 7.0.18affected
  • 8.0.x to ≤ 8.0.4affected

References