Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
Affected products
Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.
n/a n/a
n/aaffected
References
- https://community.otrs.com/security-advisory-2019-14-security-update-for-otrs-framework/ ↗
- https://lists.debian.org/debian-lts-announce/2020/01/msg00000.html ↗
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html ↗
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html ↗
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html ↗
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html ↗