Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
Affected products
Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.
n/a n/a
n/aaffected
References
- https://www.otrs.com/category/release-and-security-notes-en/ ↗
- https://otrs.com/release-notes/otrs-security-advisory-2019-11/ ↗
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html ↗
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html ↗
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html ↗