Description
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
Affected products
Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.
n/a n/a
n/aaffected