Description
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
Affected products
Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.
n/a n/a
n/aaffected
References
- https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711 ↗
- https://www.debian.org/security/2018/dsa-4317 ↗
- https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html ↗
- https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/ ↗
- https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01 ↗
- https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843 ↗