Description
SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.
Affected products
Version statuses are supplied by the assigning organization. Consult the original record for detailed ranges and platform conditions.
n/a n/a
n/aaffected
References
- http://seclists.org/fulldisclosure/2015/Jun/8 ↗
- http://www.securityfocus.com/archive/1/535679/100/0/threaded ↗
- http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html ↗
- http://www.securityfocus.com/bid/75038 ↗
- https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk ↗