{"id":"CVE-2026-48211","state":"PUBLISHED","title":"Cross-Site Request Forgery in Import/Export Admin console","description":"An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.\n\nThis issue affects OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected","publishedAt":"2026-10-12T06:48:42.330Z","updatedAt":"2026-10-15T18:08:04.851Z","severity":{"score":5.4,"label":"Medium","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L","source":"OTRS"},"assigner":"OTRS","products":["OTRS GmbH (former OTRS AG) OTRS","OTRS GmbH (former OTRS AG) ((OTRS)) Community Edition"],"affected":[{"vendor":"OTRS GmbH (former OTRS AG)","product":"OTRS","defaultStatus":"affected","versions":[{"version":"7.0.x","status":"affected"},{"version":"8.0.x","status":"affected"},{"version":"2023.x","status":"affected"},{"version":"2024.x","status":"affected"},{"version":"2025.x","status":"affected"},{"version":"2026.x","status":"affected","lessThanOrEqual":"2026.6.x","versionType":"patch"}],"modules":["Admin Interface"]},{"vendor":"OTRS GmbH (former OTRS AG)","product":"((OTRS)) Community Edition","defaultStatus":"affected","versions":[{"version":"6.x","status":"affected"}],"modules":["Admin Interface"]}],"references":["https://otrs.com/release-notes/otrs-security-advisory-2026-10/"],"weaknesses":["CWE-352"],"ingestedAt":"2026-10-29T20:12:07.131Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2026/48xxx/CVE-2026-48211.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2026-48211","state":"PUBLISHED","datePublished":"2026-10-12T06:48:42.330Z","dateUpdated":"2026-10-15T18:08:04.851Z","assignerShortName":"OTRS","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateReserved":"2026-05-21T12:12:49.646Z"},"containers":{"cna":{"title":"Cross-Site Request Forgery in Import/Export Admin console","descriptions":[{"lang":"en","value":"An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.\n\nThis issue affects OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected"}],"affected":[{"vendor":"OTRS GmbH (former OTRS AG)","product":"OTRS","defaultStatus":"affected","versions":[{"version":"7.0.x","status":"affected"},{"version":"8.0.x","status":"affected"},{"version":"2023.x","status":"affected"},{"version":"2024.x","status":"affected"},{"version":"2025.x","status":"affected"},{"version":"2026.x","status":"affected","lessThanOrEqual":"2026.6.x","versionType":"patch"}],"modules":["Admin Interface"]},{"vendor":"OTRS GmbH (former OTRS AG)","product":"((OTRS)) Community Edition","defaultStatus":"affected","versions":[{"version":"6.x","status":"affected"}],"modules":["Admin Interface"]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2026-10/"}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"LOW","baseScore":5.4,"baseSeverity":"MEDIUM","confidentialityImpact":"NONE","integrityImpact":"LOW","privilegesRequired":"NONE","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L","version":"3.1"},"format":"CVSS","scenarios":[{"lang":"en","value":"GENERAL"}]}],"problemTypes":[{"descriptions":[{"cweId":"CWE-352","description":"CWE-352 Cross-Site Request Forgery (CSRF)","lang":"en","type":"CWE"}]}],"providerMetadata":{"shortName":"OTRS","orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateUpdated":"2026-10-12T06:48:42.330Z"},"credits":[{"lang":"en","type":"reporter","value":"Special thanks to William Bastos (@chor4o) and Samara Gama (igobysamy) for reporting this vulnerability"}],"datePublic":"2026-10-12T07:00:00.000Z","impacts":[{"capecId":"CAPEC-62","descriptions":[{"lang":"en","value":"CAPEC-62 Cross Site Request Forgery"}]}],"solutions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Update to latest version of OTRS (2026.7.1. or later). Please note that there will be no OTRS 7 patches<br>"}],"value":"Update to latest version of OTRS (2026.7.1. or later). Please note that there will be no OTRS 7 patches"}],"source":{"advisory":"OSA-2026-10","defect":["SecOPS#2026062210000087","Issue#5091"],"discovery":"EXTERNAL"},"x_generator":{"engine":"Vulnogram 0.1.0-dev"}},"adp":[{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2026-10-15T17:51:33.263054Z","id":"CVE-2026-48211","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2026-10-15T18:08:04.851Z"}}]}}}