{"id":"CVE-2026-32752","state":"PUBLISHED","title":"FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Messages","description":"FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.","publishedAt":"2026-03-19T21:21:54.613Z","updatedAt":"2026-03-20T18:10:32.968Z","severity":{"score":0,"label":"None","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:N","source":"GitHub_M"},"assigner":"GitHub_M","products":["freescout-help-desk freescout"],"affected":[{"vendor":"freescout-help-desk","product":"freescout","versions":[{"version":"< 1.8.209","status":"affected"}]}],"references":["https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9","https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11","https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209"],"weaknesses":["CWE-284"],"ingestedAt":"2026-10-29T20:11:40.391Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2026/32xxx/CVE-2026-32752.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2026-32752","state":"PUBLISHED","datePublished":"2026-03-19T21:21:54.613Z","dateUpdated":"2026-03-20T18:10:32.968Z","assignerShortName":"GitHub_M","assignerOrgId":"a0819718-46f1-4df5-94e2-005712e83aaa","dateReserved":"2026-03-13T18:53:03.532Z"},"containers":{"cna":{"title":"FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Messages","descriptions":[{"lang":"en","value":"FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209."}],"affected":[{"vendor":"freescout-help-desk","product":"freescout","versions":[{"version":"< 1.8.209","status":"affected"}]}],"references":[{"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9","name":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9","tags":["x_refsource_CONFIRM"]},{"url":"https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11","name":"https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11","tags":["x_refsource_MISC"]},{"url":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209","name":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209","tags":["x_refsource_MISC"]}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":0,"baseSeverity":"NONE","confidentialityImpact":"NONE","integrityImpact":"NONE","privilegesRequired":"NONE","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:N","version":"3.1"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-284","lang":"en","description":"CWE-284: Improper Access Control","type":"CWE"}]}],"providerMetadata":{"shortName":"GitHub_M","orgId":"a0819718-46f1-4df5-94e2-005712e83aaa","dateUpdated":"2026-03-19T21:21:54.613Z"},"source":{"advisory":"GHSA-wxg5-g9vv-v8g9","discovery":"UNKNOWN"}},"adp":[{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2026-03-20T17:02:41.368736Z","id":"CVE-2026-32752","options":[{"Exploitation":"none"},{"Automatable":"yes"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2026-03-20T18:10:32.968Z"}}]}}}