{"id":"CVE-2026-14197","state":"PUBLISHED","title":"Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR","description":"The Fluent Support  WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.","publishedAt":"2026-08-01T06:00:08.528Z","updatedAt":"2026-08-05T16:20:06.367Z","severity":{"score":3.8,"label":"Low","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N","source":"CISA-ADP"},"assigner":"WPScan","products":["Unknown Fluent Support"],"affected":[{"vendor":"Unknown","product":"Fluent Support","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThan":"2.3.1","versionType":"semver"}]}],"references":["https://wpscan.com/vulnerability/cd488221-6efd-42a0-badc-315c60ec0b99/"],"weaknesses":["CWE-639"],"ingestedAt":"2026-10-29T20:11:00.674Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2026/14xxx/CVE-2026-14197.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2026-14197","state":"PUBLISHED","datePublished":"2026-08-01T06:00:08.528Z","dateUpdated":"2026-08-05T16:20:06.367Z","assignerShortName":"WPScan","assignerOrgId":"1bfdd5d7-9bf6-4a53-96ea-42e2716d7a81","dateReserved":"2026-06-30T09:06:09.451Z"},"containers":{"cna":{"title":"Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR","descriptions":[{"lang":"en","value":"The Fluent Support  WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope."}],"affected":[{"vendor":"Unknown","product":"Fluent Support","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThan":"2.3.1","versionType":"semver"}]}],"references":[{"url":"https://wpscan.com/vulnerability/cd488221-6efd-42a0-badc-315c60ec0b99/","tags":["exploit","vdb-entry","technical-description"]}],"problemTypes":[{"descriptions":[{"description":"CWE-639 Authorization Bypass Through User-Controlled Key","lang":"en","type":"CWE"}]}],"providerMetadata":{"shortName":"WPScan","orgId":"1bfdd5d7-9bf6-4a53-96ea-42e2716d7a81","dateUpdated":"2026-08-01T06:00:08.528Z"},"credits":[{"lang":"en","value":"Mustafa Ahmed","type":"finder"},{"lang":"en","value":"WPScan","type":"coordinator"}],"source":{"discovery":"EXTERNAL"},"x_generator":{"engine":"WPScan CVE Generator"}},"adp":[{"title":"CISA ADP Vulnrichment","metrics":[{"cvssV3_1":{"scope":"UNCHANGED","version":"3.1","baseScore":3.8,"attackVector":"NETWORK","baseSeverity":"LOW","vectorString":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N","integrityImpact":"LOW","userInteraction":"NONE","attackComplexity":"LOW","availabilityImpact":"NONE","privilegesRequired":"HIGH","confidentialityImpact":"LOW"}},{"other":{"type":"ssvc","content":{"timestamp":"2026-08-05T16:15:58.699265Z","id":"CVE-2026-14197","options":[{"Exploitation":"poc"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-639","type":"CWE","lang":"en","description":"CWE-639 Authorization Bypass Through User-Controlled Key"}]}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2026-08-05T16:20:06.367Z"}}]}}}