{"id":"CVE-2025-24389","state":"PUBLISHED","title":"SMTP Password will be shown in cleartext on some SMTP errors","description":"Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","publishedAt":"2025-01-27T05:59:01.064Z","updatedAt":"2025-02-12T20:41:31.676Z","severity":{"score":6.3,"label":"Medium","version":"3.1","vector":"CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N","source":"OTRS"},"assigner":"OTRS","products":["OTRS AG OTRS","OTRS AG ((OTRS)) Community Edition"],"affected":[{"vendor":"OTRS AG","product":"OTRS","defaultStatus":"affected","versions":[{"version":"7.0.x","status":"affected"},{"version":"8.0.x","status":"affected"},{"version":"2023.x","status":"affected"},{"version":"2024.x","status":"affected"}],"modules":["SMTP Sending Module"]},{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","defaultStatus":"unaffected","versions":[{"version":"6.0.x","status":"affected","lessThanOrEqual":"6.0.34","versionType":"All"}],"modules":["SMTP Sending Module"]}],"references":["https://otrs.com/release-notes/otrs-security-advisory-2025-03/"],"weaknesses":["CWE-532"],"ingestedAt":"2026-10-29T20:08:47.682Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2025/24xxx/CVE-2025-24389.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"cveId":"CVE-2025-24389","state":"PUBLISHED","datePublished":"2025-01-27T05:59:01.064Z","dateUpdated":"2025-02-12T20:41:31.676Z","assignerShortName":"OTRS","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateReserved":"2025-01-21T09:09:58.721Z"},"containers":{"cna":{"title":"SMTP Password will be shown in cleartext on some SMTP errors","descriptions":[{"lang":"en","value":"Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"}],"affected":[{"vendor":"OTRS AG","product":"OTRS","defaultStatus":"affected","versions":[{"version":"7.0.x","status":"affected"},{"version":"8.0.x","status":"affected"},{"version":"2023.x","status":"affected"},{"version":"2024.x","status":"affected"}],"modules":["SMTP Sending Module"]},{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","defaultStatus":"unaffected","versions":[{"version":"6.0.x","status":"affected","lessThanOrEqual":"6.0.34","versionType":"All"}],"modules":["SMTP Sending Module"]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2025-03/"}],"metrics":[{"cvssV3_1":{"attackComplexity":"HIGH","attackVector":"LOCAL","availabilityImpact":"NONE","baseScore":6.3,"baseSeverity":"MEDIUM","confidentialityImpact":"HIGH","integrityImpact":"HIGH","privilegesRequired":"LOW","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N","version":"3.1"},"format":"CVSS","scenarios":[{"lang":"en","value":"GENERAL"}]}],"problemTypes":[{"descriptions":[{"cweId":"CWE-532","description":"CWE-532 Insertion of Sensitive Information into Log File","lang":"en","type":"CWE"}]}],"providerMetadata":{"shortName":"OTRS","orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateUpdated":"2025-01-27T05:59:01.064Z"},"configurations":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"OTRS needs to be configured to use SMTP modules instead of sendmail"}],"value":"OTRS needs to be configured to use SMTP modules instead of sendmail"}],"datePublic":"2025-01-27T08:00:00.000Z","impacts":[{"capecId":"CAPEC-545","descriptions":[{"lang":"en","value":"CAPEC-545 Pull Data from System Resources"}]}],"solutions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"<div>Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches. <br></div><div>Optional: Use MTA based sending on the OTRS instance e.g. postfix</div>"}],"value":"Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches. \n\nOptional: Use MTA based sending on the OTRS instance e.g. postfix"}],"source":{"advisory":"OSA-2025-03","defect":["Issue#3185","Ticket#2024112142001941"],"discovery":"USER"},"workarounds":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Use a local MTA for sending instead of SMTP configuration within OTRS"}],"value":"Use a local MTA for sending instead of SMTP configuration within OTRS"}],"x_generator":{"engine":"Vulnogram 0.1.0-dev"}},"adp":[{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"id":"CVE-2025-24389","role":"CISA Coordinator","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"total"}],"version":"2.0.3","timestamp":"2025-01-27T13:23:23.051987Z"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2025-02-12T20:41:31.676Z"}}]}}}