{"id":"CVE-2025-14581","state":"PUBLISHED","title":"HAPPY – Helpdesk Support Ticket System <= 1.0.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Ticket Reply","description":"The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.","publishedAt":"2025-12-13T03:20:24.738Z","updatedAt":"2026-04-08T16:46:43.340Z","severity":{"score":4.3,"label":"Medium","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","source":"Wordfence"},"assigner":"Wordfence","products":["villatheme HAPPY – Helpdesk Support Ticket System"],"affected":[{"vendor":"villatheme","product":"HAPPY – Helpdesk Support Ticket System","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThanOrEqual":"1.0.9","versionType":"semver"}]}],"references":["https://www.wordfence.com/threat-intel/vulnerabilities/id/3967b5ce-f0f8-4620-8883-0857aeee8f8b?source=cve","https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/trunk/inc/happy-replies.php#L585","https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/tags/1.0.9/inc/happy-replies.php#L585","https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3417847%40happy-helpdesk-support-ticket-system&new=3417847%40happy-helpdesk-support-ticket-system&sfp_email=&sfph_mail="],"weaknesses":["CWE-862"],"ingestedAt":"2026-10-29T20:08:31.050Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2025/14xxx/CVE-2025-14581.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2025-14581","state":"PUBLISHED","datePublished":"2025-12-13T03:20:24.738Z","dateUpdated":"2026-04-08T16:46:43.340Z","assignerShortName":"Wordfence","assignerOrgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","dateReserved":"2025-12-12T14:47:24.270Z"},"containers":{"cna":{"title":"HAPPY – Helpdesk Support Ticket System <= 1.0.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Ticket Reply","descriptions":[{"lang":"en","value":"The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket."}],"affected":[{"vendor":"villatheme","product":"HAPPY – Helpdesk Support Ticket System","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThanOrEqual":"1.0.9","versionType":"semver"}]}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/3967b5ce-f0f8-4620-8883-0857aeee8f8b?source=cve"},{"url":"https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/trunk/inc/happy-replies.php#L585"},{"url":"https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/tags/1.0.9/inc/happy-replies.php#L585"},{"url":"https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3417847%40happy-helpdesk-support-ticket-system&new=3417847%40happy-helpdesk-support-ticket-system&sfp_email=&sfph_mail="}],"metrics":[{"cvssV3_1":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","baseScore":4.3,"baseSeverity":"MEDIUM"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-862","lang":"en","description":"CWE-862 Missing Authorization","type":"CWE"}]}],"providerMetadata":{"shortName":"Wordfence","orgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","dateUpdated":"2026-04-08T16:46:43.340Z"},"credits":[{"lang":"en","type":"finder","value":"Md. Moniruzzaman Prodhan"}],"timeline":[{"time":"2025-12-03T17:26:51.000Z","lang":"en","value":"Vendor Notified"},{"time":"2025-12-12T14:47:44.000Z","lang":"en","value":"Disclosed"}]},"adp":[{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2025-12-15T15:25:17.847619Z","id":"CVE-2025-14581","options":[{"Exploitation":"none"},{"Automatable":"yes"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2025-12-15T15:34:49.982Z"}}]}}}