{"id":"CVE-2025-12023","state":"PUBLISHED","title":"ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Ticket Restore","description":"The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.","publishedAt":"2025-11-21T05:32:05.530Z","updatedAt":"2026-04-08T16:49:36.139Z","severity":{"score":4.3,"label":"Medium","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","source":"Wordfence"},"assigner":"Wordfence","products":["elextensions ELEX WordPress HelpDesk & Customer Ticketing System"],"affected":[{"vendor":"elextensions","product":"ELEX WordPress HelpDesk & Customer Ticketing System","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThanOrEqual":"3.3.1","versionType":"semver"}]}],"references":["https://www.wordfence.com/threat-intel/vulnerabilities/id/4599b145-cb89-48d4-8581-e1ee7a7bd323?source=cve","https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php"],"weaknesses":["CWE-862"],"ingestedAt":"2026-10-29T20:08:31.050Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2025/12xxx/CVE-2025-12023.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2025-12023","state":"PUBLISHED","datePublished":"2025-11-21T05:32:05.530Z","dateUpdated":"2026-04-08T16:49:36.139Z","assignerShortName":"Wordfence","assignerOrgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","dateReserved":"2025-10-21T14:46:47.792Z"},"containers":{"cna":{"title":"ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Ticket Restore","descriptions":[{"lang":"en","value":"The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets."}],"affected":[{"vendor":"elextensions","product":"ELEX WordPress HelpDesk & Customer Ticketing System","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThanOrEqual":"3.3.1","versionType":"semver"}]}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/4599b145-cb89-48d4-8581-e1ee7a7bd323?source=cve"},{"url":"https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php"}],"metrics":[{"cvssV3_1":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","baseScore":4.3,"baseSeverity":"MEDIUM"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-862","lang":"en","description":"CWE-862 Missing Authorization","type":"CWE"}]}],"providerMetadata":{"shortName":"Wordfence","orgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","dateUpdated":"2026-04-08T16:49:36.139Z"},"credits":[{"lang":"en","type":"finder","value":"Athiwat Tiprasaharn"}],"timeline":[{"time":"2025-10-21T15:01:57.000Z","lang":"en","value":"Vendor Notified"},{"time":"2025-11-20T17:01:39.000Z","lang":"en","value":"Disclosed"}]},"adp":[{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2025-11-21T14:48:15.564495Z","id":"CVE-2025-12023","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2025-11-21T14:58:42.480Z"}}]}}}