{"id":"CVE-2025-10039","state":"PUBLISHED","title":"ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client'","description":"The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.","publishedAt":"2025-11-21T12:28:10.054Z","updatedAt":"2026-04-08T17:27:16.477Z","severity":{"score":4.3,"label":"Medium","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","source":"Wordfence"},"assigner":"Wordfence","products":["elextensions ELEX WordPress HelpDesk & Customer Ticketing System"],"affected":[{"vendor":"elextensions","product":"ELEX WordPress HelpDesk & Customer Ticketing System","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThanOrEqual":"3.2.9","versionType":"semver"}]}],"references":["https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve","https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259","https://plugins.trac.wordpress.org/changeset/3391342/"],"weaknesses":["CWE-639"],"ingestedAt":"2026-10-29T20:08:20.985Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2025/10xxx/CVE-2025-10039.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2025-10039","state":"PUBLISHED","datePublished":"2025-11-21T12:28:10.054Z","dateUpdated":"2026-04-08T17:27:16.477Z","assignerShortName":"Wordfence","assignerOrgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","dateReserved":"2025-09-05T17:36:58.320Z"},"containers":{"cna":{"title":"ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client'","descriptions":[{"lang":"en","value":"The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets."}],"affected":[{"vendor":"elextensions","product":"ELEX WordPress HelpDesk & Customer Ticketing System","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThanOrEqual":"3.2.9","versionType":"semver"}]}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve"},{"url":"https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259"},{"url":"https://plugins.trac.wordpress.org/changeset/3391342/"}],"metrics":[{"cvssV3_1":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","baseScore":4.3,"baseSeverity":"MEDIUM"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-639","lang":"en","description":"CWE-639 Authorization Bypass Through User-Controlled Key","type":"CWE"}]}],"providerMetadata":{"shortName":"Wordfence","orgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","dateUpdated":"2026-04-08T17:27:16.477Z"},"credits":[{"lang":"en","type":"finder","value":"Athiwat Tiprasaharn"}],"timeline":[{"time":"2025-09-17T06:17:55.000Z","lang":"en","value":"Vendor Notified"},{"time":"2025-11-20T00:00:00.000Z","lang":"en","value":"Disclosed"}]},"adp":[{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2025-11-21T13:23:42.926190Z","id":"CVE-2025-10039","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2025-11-21T13:24:30.036Z"}}]}}}