{"id":"CVE-2024-6540","state":"PUBLISHED","title":"Information exlosure in external interface","description":"Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.\nThis issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x\n\n","publishedAt":"2024-07-15T07:13:49.918Z","updatedAt":"2024-08-01T21:41:03.955Z","severity":{"score":5.7,"label":"Medium","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N","source":"OTRS"},"assigner":"OTRS","products":["OTRS AG OTRS"],"affected":[{"vendor":"OTRS AG","product":"OTRS","defaultStatus":"unaffected","versions":[{"version":"8.0.x","status":"affected"},{"version":"2023.x","status":"affected"},{"version":"2024.x","status":"affected","lessThanOrEqual":"2024.4.x","versionType":"Patch"}],"modules":["External interface"]}],"references":["https://otrs.com/release-notes/otrs-security-advisory-2024-07/"],"weaknesses":["CWE-790"],"ingestedAt":"2026-10-29T20:08:12.933Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2024/6xxx/CVE-2024-6540.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"cveId":"CVE-2024-6540","state":"PUBLISHED","datePublished":"2024-07-15T07:13:49.918Z","dateUpdated":"2024-08-01T21:41:03.955Z","assignerShortName":"OTRS","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateReserved":"2024-07-08T07:35:49.064Z"},"containers":{"cna":{"title":"Information exlosure in external interface","descriptions":[{"lang":"en","value":"Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.\nThis issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x\n\n"}],"affected":[{"vendor":"OTRS AG","product":"OTRS","defaultStatus":"unaffected","versions":[{"version":"8.0.x","status":"affected"},{"version":"2023.x","status":"affected"},{"version":"2024.x","status":"affected","lessThanOrEqual":"2024.4.x","versionType":"Patch"}],"modules":["External interface"]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2024-07/"}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":5.7,"baseSeverity":"MEDIUM","confidentialityImpact":"HIGH","integrityImpact":"NONE","privilegesRequired":"LOW","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N","version":"3.1"},"format":"CVSS","scenarios":[{"lang":"en","value":"GENERAL"}]}],"problemTypes":[{"descriptions":[{"cweId":"CWE-790","description":"CWE-790 Improper Filtering of Special Elements","lang":"en","type":"CWE"}]}],"providerMetadata":{"shortName":"OTRS","orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateUpdated":"2024-07-15T10:41:47.335Z"},"datePublic":"2024-07-15T07:00:00.000Z","impacts":[{"capecId":"CAPEC-54","descriptions":[{"lang":"en","value":"CAPEC-54 Query System for Information"}]}],"solutions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Update to OTRS 2024.5.2<br>"}],"value":"Update to OTRS 2024.5.2\n"}],"source":{"advisory":"OSA-2024-07","defect":["Issue##2638","Ticket#2024070142001245"],"discovery":"USER"},"workarounds":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Have TicketSearchLegacyEngine enabled<br>"}],"value":"Have TicketSearchLegacyEngine enabled\n"}],"x_generator":{"engine":"Vulnogram 0.1.0-dev"}},"adp":[{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2024-07-15T13:10:12.804749Z","id":"CVE-2024-6540","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2024-07-15T13:10:28.205Z"}},{"title":"CVE Program Container","references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2024-07/","tags":["x_transferred"]}],"providerMetadata":{"shortName":"CVE","orgId":"af854a3a-2127-422b-91ae-364da2661108","dateUpdated":"2024-08-01T21:41:03.955Z"}}]}}}