{"id":"CVE-2024-43444","state":"PUBLISHED","title":"Passwords are written to Admin Log Module","description":"Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.\n\nThis issue affects: \n\n  *  OTRS from 7.0.X through 7.0.50\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS from 2024.X through 2024.5.X\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","publishedAt":"2024-08-26T08:42:58.796Z","updatedAt":"2024-08-29T07:36:13.555Z","severity":{"score":8.2,"label":"High","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N","source":"OTRS"},"assigner":"OTRS","products":["OTRS AG OTRS","OTRS AG ((OTRS)) Community Edition"],"affected":[{"vendor":"OTRS AG","product":"OTRS","defaultStatus":"affected","versions":[{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.50","versionType":"Patch"},{"version":"8.0.x","status":"affected"},{"version":"2023.x","status":"affected"},{"version":"2024.x","status":"affected","lessThanOrEqual":"2024.5.x","versionType":"Patch"}],"modules":["Log Module","Agent Authentication","Customer Authentication"]},{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","defaultStatus":"affected","versions":[{"version":"6.0.x","status":"affected"}],"modules":["Log Module","Agent Authentication","Customer Authentication"]}],"references":["https://otrs.com/release-notes/otrs-security-advisory-2024-12/"],"weaknesses":["CWE-532"],"ingestedAt":"2026-10-29T20:07:47.831Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2024/43xxx/CVE-2024-43444.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"cveId":"CVE-2024-43444","state":"PUBLISHED","datePublished":"2024-08-26T08:42:58.796Z","dateUpdated":"2024-08-29T07:36:13.555Z","assignerShortName":"OTRS","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateReserved":"2024-08-13T13:38:47.973Z"},"containers":{"cna":{"title":"Passwords are written to Admin Log Module","descriptions":[{"lang":"en","value":"Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.\n\nThis issue affects: \n\n  *  OTRS from 7.0.X through 7.0.50\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS from 2024.X through 2024.5.X\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"}],"affected":[{"vendor":"OTRS AG","product":"OTRS","defaultStatus":"affected","versions":[{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.50","versionType":"Patch"},{"version":"8.0.x","status":"affected"},{"version":"2023.x","status":"affected"},{"version":"2024.x","status":"affected","lessThanOrEqual":"2024.5.x","versionType":"Patch"}],"modules":["Log Module","Agent Authentication","Customer Authentication"]},{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","defaultStatus":"affected","versions":[{"version":"6.0.x","status":"affected"}],"modules":["Log Module","Agent Authentication","Customer Authentication"]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2024-12/"}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":8.2,"baseSeverity":"HIGH","confidentialityImpact":"HIGH","integrityImpact":"LOW","privilegesRequired":"NONE","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N","version":"3.1"},"format":"CVSS","scenarios":[{"lang":"en","value":"GENERAL"}]}],"problemTypes":[{"descriptions":[{"cweId":"CWE-532","description":"CWE-532 Insertion of Sensitive Information into Log File","lang":"en","type":"CWE"}]}],"providerMetadata":{"shortName":"OTRS","orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateUpdated":"2024-08-29T07:36:13.555Z"},"datePublic":"2024-08-26T08:00:00.000Z","impacts":[{"capecId":"CAPEC-545","descriptions":[{"lang":"en","value":"CAPEC-545 Pull Data from System Resources"}]}],"solutions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Update to OTRS 2024.6.x or OTRS 7.0.51<br>"}],"value":"Update to OTRS 2024.6.x or OTRS 7.0.51"}],"source":{"advisory":"OSA-2024-12","defect":["Issue#2725","Ticket#2024072442001041","Ticket#2024072442000677"],"discovery":"USER"},"x_generator":{"engine":"Vulnogram 0.1.0-dev"}},"adp":[{"title":"CISA ADP Vulnrichment","affected":[{"vendor":"otrs","product":"otrs","defaultStatus":"unaffected","versions":[{"version":"7.0.0","status":"affected","lessThanOrEqual":"7.0.50","versionType":"custom"},{"version":"8.0.0","status":"affected"},{"version":"2023.0","status":"affected"},{"version":"2024.0","status":"affected","lessThanOrEqual":"2024.5.0","versionType":"custom"}],"cpes":["cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*"]},{"vendor":"otrs","product":"otrs","defaultStatus":"affected","versions":[{"version":"6.0.0","status":"affected"}],"cpes":["cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*"]}],"metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2024-08-26T13:57:06.436622Z","id":"CVE-2024-43444","options":[{"Exploitation":"none"},{"Automatable":"yes"},{"Technical Impact":"total"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2024-08-26T14:01:52.566Z"}}]}}}