{"id":"CVE-2024-43443","state":"PUBLISHED","title":"Stored XSS in process management","description":"Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.\nThis issue affects: \n\n  *  OTRS from 7.0.X through 7.0.50\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS from 2024.X through 2024.5.X\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","publishedAt":"2024-08-26T08:42:55.095Z","updatedAt":"2024-08-26T14:55:57.618Z","severity":{"score":4.9,"label":"Medium","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N","source":"OTRS"},"assigner":"OTRS","products":["OTRS AG OTRS","OTRS AG ((OTRS)) Community Edition"],"affected":[{"vendor":"OTRS AG","product":"OTRS","defaultStatus":"unaffected","versions":[{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.50","versionType":"Patch"},{"version":"8.0.x","status":"affected"},{"version":"2023.x","status":"affected"},{"version":"2024.x","status":"affected","lessThanOrEqual":"2024.5.x","versionType":"Patch"}],"modules":["Process Management"]},{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","defaultStatus":"affected","versions":[{"version":"6.0.x","status":"affected"}],"modules":["Process Management"]}],"references":["https://otrs.com/release-notes/otrs-security-advisory-2024-11/"],"weaknesses":["CWE-790"],"ingestedAt":"2026-10-29T20:07:47.831Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2024/43xxx/CVE-2024-43443.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"cveId":"CVE-2024-43443","state":"PUBLISHED","datePublished":"2024-08-26T08:42:55.095Z","dateUpdated":"2024-08-26T14:55:57.618Z","assignerShortName":"OTRS","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateReserved":"2024-08-13T13:38:47.972Z"},"containers":{"cna":{"title":"Stored XSS in process management","descriptions":[{"lang":"en","value":"Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.\nThis issue affects: \n\n  *  OTRS from 7.0.X through 7.0.50\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS from 2024.X through 2024.5.X\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"}],"affected":[{"vendor":"OTRS AG","product":"OTRS","defaultStatus":"unaffected","versions":[{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.50","versionType":"Patch"},{"version":"8.0.x","status":"affected"},{"version":"2023.x","status":"affected"},{"version":"2024.x","status":"affected","lessThanOrEqual":"2024.5.x","versionType":"Patch"}],"modules":["Process Management"]},{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","defaultStatus":"affected","versions":[{"version":"6.0.x","status":"affected"}],"modules":["Process Management"]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2024-11/"}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":4.9,"baseSeverity":"MEDIUM","confidentialityImpact":"NONE","integrityImpact":"HIGH","privilegesRequired":"HIGH","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N","version":"3.1"},"format":"CVSS","scenarios":[{"lang":"en","value":"GENERAL"}]}],"problemTypes":[{"descriptions":[{"cweId":"CWE-790","description":"CWE-790 Improper Filtering of Special Elements","lang":"en","type":"CWE"}]}],"providerMetadata":{"shortName":"OTRS","orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateUpdated":"2024-08-26T08:42:55.095Z"},"credits":[{"lang":"en","type":"reporter","value":"Special thanks to Marek Holka for reporting these vulnerability."}],"datePublic":"2024-08-26T08:00:00.000Z","impacts":[{"capecId":"CAPEC-63","descriptions":[{"lang":"en","value":"CAPEC-63 Cross-Site Scripting (XSS)"}]}],"solutions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Update to OTRS 2024.6.x or OTRS 7.0.51<br>"}],"value":"Update to OTRS 2024.6.x or OTRS 7.0.51"}],"source":{"advisory":"OSA-2024-11","defect":["Issue#2592","Ticket#2024061942000965"],"discovery":"EXTERNAL"},"x_generator":{"engine":"Vulnogram 0.1.0-dev"}},"adp":[{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2024-08-26T14:55:41.494333Z","id":"CVE-2024-43443","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2024-08-26T14:55:57.618Z"}}]}}}