{"id":"CVE-2024-3385","state":"PUBLISHED","title":"PAN-OS: Firewall Denial of Service (DoS) when GTP Security is Disabled","description":"A packet processing mechanism in Palo Alto Networks PAN-OS software enables a remote attacker to reboot hardware-based firewalls. Repeated attacks eventually cause the firewall to enter maintenance mode, which requires manual intervention to bring the firewall back online.\n\nThis affects the following hardware firewall models:\n- PA-5400 Series firewalls\n- PA-7000 Series firewalls","publishedAt":"2024-04-10T17:06:28.153Z","updatedAt":"2026-05-13T20:17:23.866Z","severity":{"score":7.5,"label":"High","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H","source":"palo_alto"},"assigner":"palo_alto","products":["Palo Alto Networks PAN-OS","Palo Alto Networks Cloud NGFW","Palo Alto Networks Prisma Access"],"affected":[{"vendor":"Palo Alto Networks","product":"PAN-OS","defaultStatus":"unaffected","versions":[{"version":"9.0.0","status":"affected","lessThan":"9.0.17-h4","changes":[{"at":"9.0.17-h4","status":"unaffected"}],"versionType":"custom"},{"version":"9.1.0","status":"affected","lessThan":"9.1.17","changes":[{"at":"9.1.17","status":"unaffected"}],"versionType":"custom"},{"version":"10.1.0","status":"affected","lessThan":"10.1.12","changes":[{"at":"10.1.12","status":"unaffected"}],"versionType":"custom"},{"version":"10.2.0","status":"affected","lessThan":"10.2.8","changes":[{"at":"10.2.8","status":"unaffected"}],"versionType":"custom"},{"version":"11.0.0","status":"affected","lessThan":"11.0.3","changes":[{"at":"11.0.3","status":"unaffected"}],"versionType":"custom"},{"version":"11.1.0","status":"unaffected"}]},{"vendor":"Palo Alto Networks","product":"Cloud NGFW","defaultStatus":"unaffected","versions":[{"version":"All","status":"unaffected"}]},{"vendor":"Palo Alto Networks","product":"Prisma Access","defaultStatus":"unaffected","versions":[{"version":"All","status":"unaffected"}]}],"references":["https://security.paloaltonetworks.com/CVE-2024-3385"],"weaknesses":["CWE-20","CWE-476"],"ingestedAt":"2026-10-29T20:07:39.287Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2024/3xxx/CVE-2024-3385.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2024-3385","state":"PUBLISHED","datePublished":"2024-04-10T17:06:28.153Z","dateUpdated":"2026-05-13T20:17:23.866Z","assignerShortName":"palo_alto","assignerOrgId":"d6c1279f-00f6-4ef7-9217-f89ffe703ec0","dateReserved":"2024-04-05T17:40:18.347Z"},"containers":{"cna":{"title":"PAN-OS: Firewall Denial of Service (DoS) when GTP Security is Disabled","descriptions":[{"lang":"en","value":"A packet processing mechanism in Palo Alto Networks PAN-OS software enables a remote attacker to reboot hardware-based firewalls. Repeated attacks eventually cause the firewall to enter maintenance mode, which requires manual intervention to bring the firewall back online.\n\nThis affects the following hardware firewall models:\n- PA-5400 Series firewalls\n- PA-7000 Series firewalls"}],"affected":[{"vendor":"Palo Alto Networks","product":"PAN-OS","defaultStatus":"unaffected","versions":[{"version":"9.0.0","status":"affected","lessThan":"9.0.17-h4","changes":[{"at":"9.0.17-h4","status":"unaffected"}],"versionType":"custom"},{"version":"9.1.0","status":"affected","lessThan":"9.1.17","changes":[{"at":"9.1.17","status":"unaffected"}],"versionType":"custom"},{"version":"10.1.0","status":"affected","lessThan":"10.1.12","changes":[{"at":"10.1.12","status":"unaffected"}],"versionType":"custom"},{"version":"10.2.0","status":"affected","lessThan":"10.2.8","changes":[{"at":"10.2.8","status":"unaffected"}],"versionType":"custom"},{"version":"11.0.0","status":"affected","lessThan":"11.0.3","changes":[{"at":"11.0.3","status":"unaffected"}],"versionType":"custom"},{"version":"11.1.0","status":"unaffected"}]},{"vendor":"Palo Alto Networks","product":"Cloud NGFW","defaultStatus":"unaffected","versions":[{"version":"All","status":"unaffected"}]},{"vendor":"Palo Alto Networks","product":"Prisma Access","defaultStatus":"unaffected","versions":[{"version":"All","status":"unaffected"}]}],"references":[{"url":"https://security.paloaltonetworks.com/CVE-2024-3385"}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"HIGH","baseScore":7.5,"baseSeverity":"HIGH","confidentialityImpact":"NONE","integrityImpact":"NONE","privilegesRequired":"NONE","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H","version":"3.1"},"format":"CVSS","scenarios":[{"lang":"en","value":"GENERAL"}]}],"problemTypes":[{"descriptions":[{"cweId":"CWE-20","description":"CWE-20 Improper Input Validation","lang":"en","type":"CWE"}]},{"descriptions":[{"cweId":"CWE-476","description":"CWE-476: NULL Pointer Dereference","lang":"en","type":"CWE"}]}],"providerMetadata":{"shortName":"palo_alto","orgId":"d6c1279f-00f6-4ef7-9217-f89ffe703ec0","dateUpdated":"2024-04-10T17:06:28.153Z"},"configurations":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"This does not affect VM-Series firewalls, CN-Series firewalls, Cloud NGFWs, or Prisma Access.\n\nThis issue affects only PAN-OS configurations with GTP Security disabled. You should verify whether GTP Security is disabled by checking your firewall web interface (Device > Setup > Management > General Settings) and take the appropriate actions as needed."}],"value":"This does not affect VM-Series firewalls, CN-Series firewalls, Cloud NGFWs, or Prisma Access.\n\nThis issue affects only PAN-OS configurations with GTP Security disabled. You should verify whether GTP Security is disabled by checking your firewall web interface (Device > Setup > Management > General Settings) and take the appropriate actions as needed."}],"credits":[{"lang":"en","type":"finder","value":"Palo Alto Networks thanks an external reporter for discovering and reporting this issue."}],"datePublic":"2024-04-10T16:00:00.000Z","exploits":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Palo Alto Networks is not aware of any malicious exploitation of this issue. This was encountered by two customers in normal production usage.<br>"}],"value":"Palo Alto Networks is not aware of any malicious exploitation of this issue. This was encountered by two customers in normal production usage.\n"}],"impacts":[{"capecId":"CAPEC-153","descriptions":[{"lang":"en","value":"CAPEC-153 Input Data Manipulation"}]}],"solutions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"This issue is fixed in PAN-OS 9.0.17-h4, PAN-OS 9.1.17, PAN-OS 10.1.12, PAN-OS 10.2.8, PAN-OS 11.0.3, and all later PAN-OS versions.<br>"}],"value":"This issue is fixed in PAN-OS 9.0.17-h4, PAN-OS 9.1.17, PAN-OS 10.1.12, PAN-OS 10.2.8, PAN-OS 11.0.3, and all later PAN-OS versions.\n"}],"source":{"defect":["PAN-221224"],"discovery":"EXTERNAL"},"timeline":[{"lang":"en","time":"2024-04-10T16:00:00.000Z","value":"Initial publication"}],"workarounds":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Customers with a Threat Prevention subscription can block attacks for this vulnerability by enabling Threat ID 94993 (introduced in Applications and Threats content version 8832).<br>"}],"value":"Customers with a Threat Prevention subscription can block attacks for this vulnerability by enabling Threat ID 94993 (introduced in Applications and Threats content version 8832).\n"}],"x_generator":{"engine":"Vulnogram 0.1.0-dev"}},"adp":[{"title":"CVE Program Container","references":[{"url":"https://security.paloaltonetworks.com/CVE-2024-3385","tags":["x_transferred"]}],"providerMetadata":{"shortName":"CVE","orgId":"af854a3a-2127-422b-91ae-364da2661108","dateUpdated":"2024-08-01T20:12:06.539Z"}},{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2025-08-15T13:25:58.303704Z","id":"CVE-2024-3385","options":[{"Exploitation":"none"},{"Automatable":"yes"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2026-05-13T20:17:23.866Z"}}]}}}