{"id":"CVE-2024-13607","state":"PUBLISHED","title":"JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference","description":"The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.","publishedAt":"2025-02-04T06:41:53.947Z","updatedAt":"2026-04-08T16:48:10.715Z","severity":{"score":4.3,"label":"Medium","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","source":"Wordfence"},"assigner":"Wordfence","products":["rabilal JS Help Desk – AI-Powered Support & Ticketing System"],"affected":[{"vendor":"rabilal","product":"JS Help Desk – AI-Powered Support & Ticketing System","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThanOrEqual":"2.8.8","versionType":"semver"}]}],"references":["https://www.wordfence.com/threat-intel/vulnerabilities/id/3f57fbbc-ed5a-4452-bd8a-6fc0a4536d76?source=cve","https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.8/modules/gdpr/controller.php#L110","https://plugins.trac.wordpress.org/changeset/3230977/"],"weaknesses":["CWE-639"],"ingestedAt":"2026-10-29T20:06:50.777Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2024/13xxx/CVE-2024-13607.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2024-13607","state":"PUBLISHED","datePublished":"2025-02-04T06:41:53.947Z","dateUpdated":"2026-04-08T16:48:10.715Z","assignerShortName":"Wordfence","assignerOrgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","dateReserved":"2025-01-21T20:09:50.331Z"},"containers":{"cna":{"title":"JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference","descriptions":[{"lang":"en","value":"The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user."}],"affected":[{"vendor":"rabilal","product":"JS Help Desk – AI-Powered Support & Ticketing System","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThanOrEqual":"2.8.8","versionType":"semver"}]}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/3f57fbbc-ed5a-4452-bd8a-6fc0a4536d76?source=cve"},{"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.8/modules/gdpr/controller.php#L110"},{"url":"https://plugins.trac.wordpress.org/changeset/3230977/"}],"metrics":[{"cvssV3_1":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","baseScore":4.3,"baseSeverity":"MEDIUM"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-639","lang":"en","description":"CWE-639 Authorization Bypass Through User-Controlled Key","type":"CWE"}]}],"providerMetadata":{"shortName":"Wordfence","orgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","dateUpdated":"2026-04-08T16:48:10.715Z"},"credits":[{"lang":"en","type":"finder","value":"Tim Coen"}],"timeline":[{"time":"2025-02-03T00:00:00.000Z","lang":"en","value":"Disclosed"}]},"adp":[{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2025-02-04T15:43:04.647636Z","id":"CVE-2024-13607","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2025-02-04T15:43:09.510Z"}}]}}}