{"id":"CVE-2024-13568","state":"PUBLISHED","title":"Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory","description":"The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.","publishedAt":"2025-03-01T04:21:47.217Z","updatedAt":"2026-04-08T16:37:32.775Z","severity":{"score":7.5,"label":"High","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","source":"Wordfence"},"assigner":"Wordfence","products":["techjewel Fluent Support – Helpdesk & Customer Support Ticket System"],"affected":[{"vendor":"techjewel","product":"Fluent Support – Helpdesk & Customer Support Ticket System","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThanOrEqual":"1.8.5","versionType":"semver"}]}],"references":["https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve","https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php"],"weaknesses":["CWE-200"],"ingestedAt":"2026-10-29T20:06:50.777Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2024/13xxx/CVE-2024-13568.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2024-13568","state":"PUBLISHED","datePublished":"2025-03-01T04:21:47.217Z","dateUpdated":"2026-04-08T16:37:32.775Z","assignerShortName":"Wordfence","assignerOrgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","dateReserved":"2025-01-21T03:19:33.132Z"},"containers":{"cna":{"title":"Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory","descriptions":[{"lang":"en","value":"The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets."}],"affected":[{"vendor":"techjewel","product":"Fluent Support – Helpdesk & Customer Support Ticket System","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThanOrEqual":"1.8.5","versionType":"semver"}]}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve"},{"url":"https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php"}],"metrics":[{"cvssV3_1":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","baseScore":7.5,"baseSeverity":"HIGH"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-200","lang":"en","description":"CWE-200 Exposure of Sensitive Information to an Unauthorized Actor","type":"CWE"}]}],"providerMetadata":{"shortName":"Wordfence","orgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","dateUpdated":"2026-04-08T16:37:32.775Z"},"credits":[{"lang":"en","type":"finder","value":"Tim Coen"}],"timeline":[{"time":"2025-02-28T15:27:49.000Z","lang":"en","value":"Disclosed"}]},"adp":[{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2025-03-03T20:54:57.307978Z","id":"CVE-2024-13568","options":[{"Exploitation":"none"},{"Automatable":"yes"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2025-03-03T20:57:44.802Z"}}]}}}