{"id":"CVE-2024-12443","state":"PUBLISHED","title":"CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout <= 1.1.6 - Authenticated (Contributor+) Stored Cross-Site Scripting","description":"The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode in all versions up to, and including, 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.","publishedAt":"2024-12-16T22:24:37.544Z","updatedAt":"2026-04-08T17:12:28.386Z","severity":{"score":6.4,"label":"Medium","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","source":"Wordfence"},"assigner":"Wordfence","products":["crmperks CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout"],"affected":[{"vendor":"crmperks","product":"CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThanOrEqual":"1.1.6","versionType":"semver"}]}],"references":["https://www.wordfence.com/threat-intel/vulnerabilities/id/a19e11e7-faa1-4e4d-87de-2454c4ad70f8?source=cve","https://plugins.trac.wordpress.org/browser/support-x/trunk/support-x.php#L210","https://wordpress.org/plugins/support-x","https://plugins.trac.wordpress.org/changeset/3207849/support-x/trunk/support-x.php"],"weaknesses":["CWE-79"],"ingestedAt":"2026-10-29T20:06:50.777Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2024/12xxx/CVE-2024-12443.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2024-12443","state":"PUBLISHED","datePublished":"2024-12-16T22:24:37.544Z","dateUpdated":"2026-04-08T17:12:28.386Z","assignerShortName":"Wordfence","assignerOrgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","dateReserved":"2024-12-10T19:03:15.780Z"},"containers":{"cna":{"title":"CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout <= 1.1.6 - Authenticated (Contributor+) Stored Cross-Site Scripting","descriptions":[{"lang":"en","value":"The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode in all versions up to, and including, 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page."}],"affected":[{"vendor":"crmperks","product":"CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout","defaultStatus":"unaffected","versions":[{"version":"0","status":"affected","lessThanOrEqual":"1.1.6","versionType":"semver"}]}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/a19e11e7-faa1-4e4d-87de-2454c4ad70f8?source=cve"},{"url":"https://plugins.trac.wordpress.org/browser/support-x/trunk/support-x.php#L210"},{"url":"https://wordpress.org/plugins/support-x"},{"url":"https://plugins.trac.wordpress.org/changeset/3207849/support-x/trunk/support-x.php"}],"metrics":[{"cvssV3_1":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","baseScore":6.4,"baseSeverity":"MEDIUM"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-79","lang":"en","description":"CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')","type":"CWE"}]}],"providerMetadata":{"shortName":"Wordfence","orgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","dateUpdated":"2026-04-08T17:12:28.386Z"},"credits":[{"lang":"en","type":"finder","value":"Djaidja Moundjid"}],"timeline":[{"time":"2024-12-16T09:47:01.000Z","lang":"en","value":"Disclosed"}]},"adp":[{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2024-12-17T15:25:21.692173Z","id":"CVE-2024-12443","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2024-12-17T17:30:14.022Z"}}]}}}