{"id":"CVE-2023-38059","state":"PUBLISHED","title":"External pictures can be loaded even if not allowed by configuration","description":"The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\n\n","publishedAt":"2023-10-16T08:10:44.014Z","updatedAt":"2024-09-16T16:56:26.630Z","severity":{"score":5.3,"label":"Medium","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N","source":"OTRS"},"assigner":"OTRS","products":["OTRS AG OTRS","OTRS AG ((OTRS)) Community Edition"],"affected":[{"vendor":"OTRS AG","product":"OTRS","defaultStatus":"affected","versions":[{"version":"7.0.x","status":"affected","lessThan":"7.0.47","versionType":"Patch"},{"version":"8.0.x","status":"affected","lessThan":"8.0.37","versionType":"Patch"}],"modules":["Agent Interface"]},{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","defaultStatus":"unaffected","versions":[{"version":"6.0.x","status":"affected","lessThanOrEqual":"6.0.34","versionType":"All"}],"modules":["Agent Interface"]}],"references":["https://otrs.com/release-notes/otrs-security-advisory-2023-08/"],"weaknesses":["CWE-200"],"ingestedAt":"2026-10-29T20:06:08.715Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2023/38xxx/CVE-2023-38059.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"cveId":"CVE-2023-38059","state":"PUBLISHED","datePublished":"2023-10-16T08:10:44.014Z","dateUpdated":"2024-09-16T16:56:26.630Z","assignerShortName":"OTRS","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateReserved":"2023-07-12T08:05:38.780Z"},"containers":{"cna":{"title":"External pictures can be loaded even if not allowed by configuration","descriptions":[{"lang":"en","value":"The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\n\n"}],"affected":[{"vendor":"OTRS AG","product":"OTRS","defaultStatus":"affected","versions":[{"version":"7.0.x","status":"affected","lessThan":"7.0.47","versionType":"Patch"},{"version":"8.0.x","status":"affected","lessThan":"8.0.37","versionType":"Patch"}],"modules":["Agent Interface"]},{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","defaultStatus":"unaffected","versions":[{"version":"6.0.x","status":"affected","lessThanOrEqual":"6.0.34","versionType":"All"}],"modules":["Agent Interface"]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2023-08/"}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":5.3,"baseSeverity":"MEDIUM","confidentialityImpact":"LOW","integrityImpact":"NONE","privilegesRequired":"NONE","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N","version":"3.1"},"format":"CVSS","scenarios":[{"lang":"en","value":"GENERAL"}]}],"problemTypes":[{"descriptions":[{"cweId":"CWE-200","description":"CWE-200 Exposure of Sensitive Information to an Unauthorized Actor","lang":"en","type":"CWE"}]}],"providerMetadata":{"shortName":"OTRS","orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateUpdated":"2023-10-16T08:10:44.014Z"},"credits":[{"lang":"en","type":"finder","value":"Special thanks to Tim Püttmanns for reporting these vulnerability."}],"datePublic":"2023-10-16T07:00:00.000Z","impacts":[{"capecId":"CAPEC-37","descriptions":[{"lang":"en","value":"CAPEC-37 Retrieve Embedded Sensitive Data"}]}],"solutions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Update to OTRS 8.0.37 or OTRS 7.0.47<br>"}],"value":"Update to OTRS 8.0.37 or OTRS 7.0.47\n"}],"source":{"advisory":"OSA-2023-08","defect":["Issue#1185","Ticket#2023041342000623"],"discovery":"EXTERNAL"},"x_generator":{"engine":"Vulnogram 0.1.0-dev"}},"adp":[{"title":"CVE Program Container","references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2023-08/","tags":["x_transferred"]}],"providerMetadata":{"shortName":"CVE","orgId":"af854a3a-2127-422b-91ae-364da2661108","dateUpdated":"2024-08-02T17:30:13.552Z"}},{"title":"CISA ADP Vulnrichment","metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2024-09-16T16:56:02.147025Z","id":"CVE-2023-38059","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"providerMetadata":{"shortName":"CISA-ADP","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","dateUpdated":"2024-09-16T16:56:26.630Z"}}]}}}