{"id":"CVE-2021-36096","state":"PUBLISHED","title":"Support Bundle includes S/Mime and PGP secret or PIN","description":"Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.","publishedAt":"2021-09-06T14:50:11.706Z","updatedAt":"2024-09-16T18:34:20.846Z","severity":{"score":5.2,"label":"Medium","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N","source":"OTRS"},"assigner":"OTRS","products":["OTRS AG ((OTRS)) Community Edition","OTRS AG OTRS"],"affected":[{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","versions":[{"version":"6.0.1","status":"affected","lessThan":"6.0.x*","versionType":"custom"}]},{"vendor":"OTRS AG","product":"OTRS","versions":[{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.28","versionType":"custom"},{"version":"8.0.x","status":"affected","lessThanOrEqual":"8.0.15","versionType":"custom"}]}],"references":["https://otrs.com/release-notes/otrs-security-advisory-2021-10/"],"weaknesses":["CWE-200"],"ingestedAt":"2026-10-29T19:48:44.655Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2021/36xxx/CVE-2021-36096.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"cveId":"CVE-2021-36096","state":"PUBLISHED","datePublished":"2021-09-06T14:50:11.706Z","dateUpdated":"2024-09-16T18:34:20.846Z","assignerShortName":"OTRS","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateReserved":"2021-07-01T00:00:00.000Z"},"containers":{"cna":{"title":"Support Bundle includes S/Mime and PGP secret or PIN","descriptions":[{"lang":"en","value":"Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions."}],"affected":[{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","versions":[{"version":"6.0.1","status":"affected","lessThan":"6.0.x*","versionType":"custom"}]},{"vendor":"OTRS AG","product":"OTRS","versions":[{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.28","versionType":"custom"},{"version":"8.0.x","status":"affected","lessThanOrEqual":"8.0.15","versionType":"custom"}]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2021-10/","tags":["x_refsource_CONFIRM"]}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":5.2,"baseSeverity":"MEDIUM","confidentialityImpact":"HIGH","integrityImpact":"LOW","privilegesRequired":"HIGH","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N","version":"3.1"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-200","description":"CWE-200 Information Exposure","lang":"en","type":"CWE"}]}],"providerMetadata":{"shortName":"OTRS","dateUpdated":"2021-09-06T14:50:11.000Z","orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8"},"credits":[{"lang":"en","value":"Matthias Terlinde"}],"datePublic":"2021-09-06T00:00:00.000Z","solutions":[{"lang":"en","value":"Update to OTRS 8.0.16 or OTRS 7.0.29."}],"source":{"advisory":"OSA-2021-10","defect":["2021050342000331","2021072642001436"],"discovery":"USER"},"x_generator":{"engine":"Vulnogram 0.0.9"},"x_legacyV4Record":{"CVE_data_meta":{"ASSIGNER":"security@otrs.com","DATE_PUBLIC":"2021-09-06T00:00:00.000Z","ID":"CVE-2021-36096","STATE":"PUBLIC","TITLE":"Support Bundle includes S/Mime and PGP secret or PIN"},"affects":{"vendor":{"vendor_data":[{"product":{"product_data":[{"product_name":"((OTRS)) Community Edition","version":{"version_data":[{"version_affected":">=","version_name":"6.0.x","version_value":"6.0.1"}]}},{"product_name":"OTRS","version":{"version_data":[{"version_affected":"<=","version_name":"7.0.x","version_value":"7.0.28"},{"version_affected":"<=","version_name":"8.0.x","version_value":"8.0.15"}]}}]},"vendor_name":"OTRS AG"}]}},"credit":[{"lang":"eng","value":"Matthias Terlinde"}],"data_format":"MITRE","data_type":"CVE","data_version":"4.0","description":{"description_data":[{"lang":"eng","value":"Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions."}]},"generator":{"engine":"Vulnogram 0.0.9"},"impact":{"cvss":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":5.2,"baseSeverity":"MEDIUM","confidentialityImpact":"HIGH","integrityImpact":"LOW","privilegesRequired":"HIGH","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N","version":"3.1"}},"problemtype":{"problemtype_data":[{"description":[{"lang":"eng","value":"CWE-200 Information Exposure"}]}]},"references":{"reference_data":[{"name":"https://otrs.com/release-notes/otrs-security-advisory-2021-10/","refsource":"CONFIRM","url":"https://otrs.com/release-notes/otrs-security-advisory-2021-10/"}]},"solution":[{"lang":"en","value":"Update to OTRS 8.0.16 or OTRS 7.0.29."}],"source":{"advisory":"OSA-2021-10","defect":["2021050342000331","2021072642001436"],"discovery":"USER"}}},"adp":[{"title":"CVE Program Container","references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2021-10/","tags":["x_refsource_CONFIRM","x_transferred"]}],"providerMetadata":{"shortName":"CVE","orgId":"af854a3a-2127-422b-91ae-364da2661108","dateUpdated":"2024-08-04T00:47:43.808Z"}}]}}}