{"id":"CVE-2021-21438","state":"PUBLISHED","title":"FAQ articles are shown to users without permission","description":"Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.","publishedAt":"2021-03-22T08:50:17.683Z","updatedAt":"2024-09-17T01:46:15.159Z","severity":{"score":3.5,"label":"Low","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","source":"OTRS"},"assigner":"OTRS","products":["OTRS AG FAQ","OTRS AG OTRS"],"affected":[{"vendor":"OTRS AG","product":"FAQ","versions":[{"version":"6.0.x","status":"affected","lessThanOrEqual":"6.0.29","versionType":"custom"}]},{"vendor":"OTRS AG","product":"OTRS","versions":[{"version":"unspecified","status":"affected","lessThanOrEqual":"7.0.24","versionType":"custom"}]}],"references":["https://otrs.com/release-notes/otrs-security-advisory-2021-08/"],"weaknesses":["CWE-264"],"ingestedAt":"2026-10-29T19:47:59.168Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2021/21xxx/CVE-2021-21438.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"cveId":"CVE-2021-21438","state":"PUBLISHED","datePublished":"2021-03-22T08:50:17.683Z","dateUpdated":"2024-09-17T01:46:15.159Z","assignerShortName":"OTRS","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateReserved":"2020-12-29T00:00:00.000Z"},"containers":{"cna":{"title":"FAQ articles are shown to users without permission","descriptions":[{"lang":"en","value":"Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions."}],"affected":[{"vendor":"OTRS AG","product":"FAQ","versions":[{"version":"6.0.x","status":"affected","lessThanOrEqual":"6.0.29","versionType":"custom"}]},{"vendor":"OTRS AG","product":"OTRS","versions":[{"version":"unspecified","status":"affected","lessThanOrEqual":"7.0.24","versionType":"custom"}]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2021-08/","tags":["x_refsource_MISC"]}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":3.5,"baseSeverity":"LOW","confidentialityImpact":"LOW","integrityImpact":"NONE","privilegesRequired":"LOW","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","version":"3.1"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-264","description":"CWE-264 Permissions, Privileges, and Access Controls","lang":"en","type":"CWE"}]}],"providerMetadata":{"shortName":"OTRS","dateUpdated":"2021-03-22T08:50:17.000Z","orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8"},"credits":[{"lang":"en","value":"Christopher Theuerkauf"}],"datePublic":"2021-03-22T00:00:00.000Z","solutions":[{"lang":"en","value":"Update to OTRS 7.0.25."}],"source":{"advisory":"OSA-2021-08","defect":["2021020842001809"],"discovery":"USER"},"x_generator":{"engine":"Vulnogram 0.0.9"},"x_legacyV4Record":{"CVE_data_meta":{"ASSIGNER":"security@otrs.com","DATE_PUBLIC":"2021-03-22T00:00:00.000Z","ID":"CVE-2021-21438","STATE":"PUBLIC","TITLE":"FAQ articles are shown to users without permission"},"affects":{"vendor":{"vendor_data":[{"product":{"product_data":[{"product_name":"FAQ","version":{"version_data":[{"version_affected":"<=","version_name":"6.0.x","version_value":"6.0.29"}]}},{"product_name":"OTRS","version":{"version_data":[{"version_affected":"<=","version_value":"7.0.24"}]}}]},"vendor_name":"OTRS AG"}]}},"credit":[{"lang":"eng","value":"Christopher Theuerkauf"}],"data_format":"MITRE","data_type":"CVE","data_version":"4.0","description":{"description_data":[{"lang":"eng","value":"Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions."}]},"generator":{"engine":"Vulnogram 0.0.9"},"impact":{"cvss":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":3.5,"baseSeverity":"LOW","confidentialityImpact":"LOW","integrityImpact":"NONE","privilegesRequired":"LOW","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","version":"3.1"}},"problemtype":{"problemtype_data":[{"description":[{"lang":"eng","value":"CWE-264 Permissions, Privileges, and Access Controls"}]}]},"references":{"reference_data":[{"name":"https://otrs.com/release-notes/otrs-security-advisory-2021-08/","refsource":"MISC","url":"https://otrs.com/release-notes/otrs-security-advisory-2021-08/"}]},"solution":[{"lang":"en","value":"Update to OTRS 7.0.25."}],"source":{"advisory":"OSA-2021-08","defect":["2021020842001809"],"discovery":"USER"}}},"adp":[{"title":"CVE Program Container","references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2021-08/","tags":["x_refsource_MISC","x_transferred"]}],"providerMetadata":{"shortName":"CVE","orgId":"af854a3a-2127-422b-91ae-364da2661108","dateUpdated":"2024-08-03T18:16:22.278Z"}}]}}}