{"id":"CVE-2020-1771","state":"PUBLISHED","title":"Possible XSS in Customer user address book","description":"Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.","publishedAt":"2020-03-27T12:47:49.462Z","updatedAt":"2024-09-17T03:28:52.085Z","severity":{"score":4.6,"label":"Medium","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N","source":"OTRS"},"assigner":"OTRS","products":["OTRS AG ((OTRS)) Community Edition","OTRS AG OTRS"],"affected":[{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","versions":[{"version":"6.0.x","status":"affected","lessThanOrEqual":"6.0.26","versionType":"custom"}]},{"vendor":"OTRS AG","product":"OTRS","versions":[{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.15","versionType":"custom"}]}],"references":["https://otrs.com/release-notes/otrs-security-advisory-2020-08/","http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html","http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html","http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html","https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"],"weaknesses":["CWE-79"],"ingestedAt":"2026-10-29T19:46:49.649Z","source":{"repository":"CVEProject/cvelistV5","path":"cves/2020/1xxx/CVE-2020-1771.json","commit":"556c9d3a8cd17e218bb8e452ba7cd619a384ff47"},"raw":{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"cveId":"CVE-2020-1771","state":"PUBLISHED","datePublished":"2020-03-27T12:47:49.462Z","dateUpdated":"2024-09-17T03:28:52.085Z","assignerShortName":"OTRS","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateReserved":"2019-11-29T00:00:00.000Z"},"containers":{"cna":{"title":"Possible XSS in Customer user address book","descriptions":[{"lang":"en","value":"Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions."}],"affected":[{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","versions":[{"version":"6.0.x","status":"affected","lessThanOrEqual":"6.0.26","versionType":"custom"}]},{"vendor":"OTRS AG","product":"OTRS","versions":[{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.15","versionType":"custom"}]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2020-08/"},{"url":"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html","name":"openSUSE-SU-2020:0551","tags":["vendor-advisory"]},{"url":"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html","name":"openSUSE-SU-2020:1475","tags":["vendor-advisory"]},{"url":"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html","name":"openSUSE-SU-2020:1509","tags":["vendor-advisory"]},{"url":"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html","name":"[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update","tags":["mailing-list"]}],"metrics":[{"cvssV3_1":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N","attackVector":"NETWORK","attackComplexity":"LOW","privilegesRequired":"LOW","userInteraction":"REQUIRED","scope":"UNCHANGED","confidentialityImpact":"LOW","integrityImpact":"LOW","availabilityImpact":"NONE","baseScore":4.6,"baseSeverity":"MEDIUM"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-79","type":"CWE","lang":"en","description":"CWE-79 Cross-site Scripting (XSS)"}]}],"providerMetadata":{"shortName":"OTRS","orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","dateUpdated":"2023-08-31T02:06:17.362Z"},"datePublic":"2020-03-27T00:00:00.000Z","credits":[{"lang":"en","value":"Christoph Wuetschner"}],"x_generator":{"engine":"Vulnogram 0.0.9"},"source":{"advisory":"OSA-2020-08","defect":["2020022642002875"],"discovery":"EXTERNAL"},"solutions":[{"lang":"en","value":"Upgrade to OTRS 7.0.16, ((OTRS)) Community Edition 6.0.27\n\nPatch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/2576830053f70a3a9251558e55f34843dec61aa2"}]},"adp":[{"title":"CVE Program Container","references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2020-08/","tags":["x_transferred"]},{"url":"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html","name":"openSUSE-SU-2020:0551","tags":["vendor-advisory","x_transferred"]},{"url":"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html","name":"openSUSE-SU-2020:1475","tags":["vendor-advisory","x_transferred"]},{"url":"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html","name":"openSUSE-SU-2020:1509","tags":["vendor-advisory","x_transferred"]},{"url":"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html","name":"[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update","tags":["mailing-list","x_transferred"]}],"providerMetadata":{"shortName":"CVE","orgId":"af854a3a-2127-422b-91ae-364da2661108","dateUpdated":"2024-08-04T06:46:30.886Z"}}]}}}